Get in Touch with Teapotculturehub
We're here to help with all your professional tea equipment needs. Reach out and let's discuss how we can serve you better.
Phone
+359 462 914 677
Call us Monday to Friday, 9 AM - 6 PM CET
Address
street. Grafa 157
Plovdiv, Bulgaria 4000
Our Working Hours
Weekdays
- Monday - Friday: 9:00 AM - 6:00 PM
- Lunch Break: 1:00 PM - 2:00 PM
Weekend & Holidays
- Saturday: 10:00 AM - 2:00 PM
- Sunday & Public Holidays: Closed
For urgent inquiries outside these hours, please email us and we'll respond as soon as possible. We value your patience and look forward to serving your tea equipment needs.
Frequently Asked Questions
Find quick answers to common questions about our products, ordering process, and services.
What types of tea equipment do you offer?
We specialize in professional-grade tea equipment including ceramic teapots, glass brewing vessels, premium tea infusers, traditional gaiwan sets, and complete tea service collections. Our products are selected for both quality and functionality to enhance your tea preparation experience.
Do you ship internationally?
We currently ship throughout Bulgaria and surrounding regions. For international orders, please contact us directly at [email protected] to discuss shipping options and costs. We're happy to work with customers across different countries when possible.
Are your products suitable for beginners?
Absolutely. We offer a range of equipment from beginner-friendly options to professional-grade collections. Our team can recommend products based on your experience level and needs. Visit our brewing guides section to learn how to use our equipment properly.
What is your return policy?
We stand behind the quality of our products. If you're not satisfied with your purchase, we offer returns within 30 days of receipt in original condition. Please review our Terms and Conditions for complete details about our return process.
Do you offer bulk orders for businesses?
Yes, we work with tea shops, restaurants, and businesses looking for bulk equipment purchases. Special pricing and custom configurations are available. Contact us to discuss your specific business needs and volume requirements.
How do I care for my tea equipment?
Each product comes with detailed care instructions. Generally, we recommend hand-washing most equipment with warm water and avoiding sudden temperature changes. Our brewing guides section contains comprehensive maintenance tips for different types of equipment.
Ready to Explore Professional Tea Equipment?
Browse our complete collection of tea equipment or contact our team for personalized recommendations.
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